UKG HR Lead & Escalation Strategist

Accenture; Detroit (MI); On-site; USD 90,000 - 190,000; Full time

Job summary

Accenture seeks a UKG HR Lead & Escalation Manager to partner with cross-functional teams and help clients realize the value of their workforce management investment. You will guide operations, improve processes, and ensure governance and compliance across client environments.

The role requires at least 3 years of hands-on UKG Ready HR Core and Value Add Modules experience, strong U.S. HR compliance knowledge, and a Bachelor's degree or equivalent. Travel may be required.

Qualifications

• Minimum of 3 years hands‑on experience with UKG Ready HR Core and Value Add Modules (Performance, Compensation, Benefits, People Analytics, ACA, and Learning)
• Minimum of 3 years of advanced experience in U.S. HR compliance, including federal regulations and best practices
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience

Responsibilities

• Supporting and enabling team members to deliver high-quality solutions
• Leading the rollout of new processes and identifying opportunities to improve existing workflows
• Conducting audits to drive efficiency, accuracy, and compliance
• Maintaining governance standards and facilitating administrative oversight
• Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Skills

Leadership

Governance

Data analysis

Communication skills

Education

Bachelor's degree or equivalent (minimum 12 years' work experience)

Associate’s Degree with 6 years' work experience

Tools

UKG Ready HR Core

UKG Ready Performance

UKG Ready Compensation

UKG Ready Benefits

UKG Ready People Analytics

Job description

Accenture seeks a UKG HR Lead & Escalation Manager to partner with cross-functional teams and help clients realize the value of their workforce management investment. You will guide operations, improve processes, and ensure governance and compliance across client environments.

The role requires at least 3 years of hands-on UKG Ready HR Core and Value Add Modules experience, strong U.S. HR compliance knowledge, and a Bachelor's degree or equivalent. Travel may be required.