UKG Pro WFM Analyst - Remote Contract Role

Beacon Hill Staffing Group, LLC; Jefferson City (MO); Remote; USD 60,000 - 90,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing ServiceNow tickets, and working with HCM and FCM functions.

The analyst will monitor and report issues, support sustainment activities, assist with testing and documentation, manage access requests, and help

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality
• Strong verbal and written communication skills
• Ability to work independently and manage assigned tasks with minimal supervision.
• Willingness to participate in an on-call rotation

Responsibilities

• Monitor and report issues for UKG Pro WFM environments.
• Support application sustainment activities and testing.
• Assist with documentation and change management.
• Manage access requests and coordinate with identity management tools.
• Help ensure stability of UKG integrations and data flows.
• Liaise with senior team members for advanced troubleshooting and resolution.

Skills

Strong communication

Independent work

On-call readiness

Ticket management

Tools

UKG Pro WFM

Time & Attendance

Scheduling

SailPoint

ServiceNow

Jira

REST API

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing ServiceNow tickets, and working with HCM and FCM functions.

The analyst will monitor and report issues, support sustainment activities, assist with testing and documentation, manage access requests, and help