Remote UKG Pro WFM Specialist

Beacon Hill Staffing Group, LLC; Tallahassee (FL); Remote; USD 55,000 - 83,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management (WFM) maintenance and administration in a fully remote, 6-month+ contract role. Ideal for HRIS professionals with UKG experience, ServiceNow ticket handling, and collaboration across HCM and FCM functions.

Responsibilities include monitoring issues, sustainment work, testing, documentation, and access management, with senior staff handling advanced troubleshooting.

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM)
• Knowledge of Time & Attendance and Scheduling functionality
• Understanding of HCM and FCM processes
• Experience monitoring, identifying, and reporting application issues
• Experience creating and maintaining knowledge base documentation
• Familiarity with UKG integrations and application sustainment activities
• Experience supporting user access requests through SailPoint or similar identity management tools
• Ability to assist with testing, validation, and change documentation
• Strong verbal and written communication skills
• Willingness to participate in an on-call rotation

Responsibilities

• Monitor and report UKG Pro WFM issues and outages.
• Support application sustainment activities and testing.
• Assist with documentation and change management artifacts.
• Manage user access requests and identity governance.
• Help ensure stability of UKG integrations across systems.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM/FCM

ServiceNow

Knowledge base

UKG integrations

Testing

Documentation

Access requests

Communication skills

On-call rotation

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management (WFM) maintenance and administration in a fully remote, 6-month+ contract role. Ideal for HRIS professionals with UKG experience, ServiceNow ticket handling, and collaboration across HCM and FCM functions.

Responsibilities include monitoring issues, sustainment work, testing, documentation, and access management, with senior staff handling advanced troubleshooting.