Remote UKG Pro WFM Analyst – HRIS & WFM Specialist

Beacon Hill Staffing Group, LLC; Columbia (SC); Remote; USD 55,000 - 96,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. The analyst will monitor and report issues, assist with sustainment activities, testing, and documentation, and manage user access requests to help ensure stable UKG integrations.

Ideal candidates have experience supporting UKG environments, ServiceNow tickets, and working with HCM/FCM functions.

Qualifications

• This role requires experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality.
• Strong verbal and written communication skills.
• Ability to work independently and manage assigned tasks with minimal supervision.
• Willingness to participate in an on-call rotation.

Responsibilities

• Monitor and report issues with UKG Pro WFM, supporting sustainment activities.
• Assist with testing, validation, and change documentation.
• Manage user access requests and related documentation.
• Ensure stability of UKG integrations with guidance from senior team members.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM/FCM processes

ServiceNow

Documentation

UKG integrations

SailPoint access

Testing

Advanced Scheduling

Absence Management

Hyperfinds/Dataviews

CRTs/Transaction Assistant

Communication

Independent work

Tools

UKG Pro WFM

ServiceNow

SailPoint

REST API

SQL

Jira

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. The analyst will monitor and report issues, assist with sustainment activities, testing, and documentation, and manage user access requests to help ensure stable UKG integrations.

Ideal candidates have experience supporting UKG environments, ServiceNow tickets, and working with HCM/FCM functions.