UKG Pro WFM Specialist - Remote Contract

Beacon Hill Staffing Group, LLC; Providence (RI); Remote; USD 55,000 - 96,000; Part time

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. This role focuses on maintenance, issue monitoring, and integrations under guidance from senior team members.

Ideal candidates will have experience with UKG Pro WFM, Time & Attendance, HCM/FCM processes, ServiceNow, and access management tools. Strong communication and independent work habits are essential.

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality.
• Strong verbal and written communication skills.
• Ability to work independently and manage assigned tasks with minimal supervision.
• Willingness to participate in an on-call rotation.

Responsibilities

• Monitor and report issues; support sustainment activities.
• Assist testing and documentation efforts for UKG integrations.
• Manage access requests and user provisioning tasks.
• Coordinate with senior team on troubleshooting and resolution.
• Contribute to knowledge base documentation and release impact assessments.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM/FCM

ServiceNow

Knowledge base

SailPoint

Testing

Release management

SQL

Jira

REST API

On-call

Communication

Tools

UKG Pro WFM

ServiceNow

SailPoint

Dataviews

Hyperfinds

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. This role focuses on maintenance, issue monitoring, and integrations under guidance from senior team members.

Ideal candidates will have experience with UKG Pro WFM, Time & Attendance, HCM/FCM processes, ServiceNow, and access management tools. Strong communication and independent work habits are essential.