UKG Pro WFM Specialist - Remote Contract

Beacon Hill Staffing Group, LLC; Boise (ID); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Fully remote contract

On-call rotation

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract. The analyst will monitor issues, support sustainment activities, assist with testing and documentation, manage access requests, and help ensure stability of UKG integrations.

Strong communication and independent work style are essential. Ideal candidates have HRIS experience with UKG environments, ServiceNow ticketing, and familiarity with HCM/FCM

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.

Responsibilities

• Monitor and report UKG Pro WFM issues and gaps.
• Support application sustainment activities and testing/documentation.
• Manage user access requests and ticketing flow in ServiceNow.
• Assist with validation, testing, and change documentation.
• Help ensure stability of UKG integrations and related tooling.
• Participate in on-call rotation with the team.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM/FCM

ServiceNow

Issue monitoring

Documentation

SailPoint

Testing/validation

Jira

SQL

Tools

ServiceNow

SailPoint

Jira

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract. The analyst will monitor issues, support sustainment activities, assist with testing and documentation, manage access requests, and help ensure stability of UKG integrations.

Strong communication and independent work style are essential. Ideal candidates have HRIS experience with UKG environments, ServiceNow ticketing, and familiarity with HCM/FCM