UI Program Associate I — Appeals & Admin Support

Labor, Department of; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

13 Holidays

Dental

Vision

Life

Disability

Job summary

The Georgia Department of Labor in Atlanta seeks a UI Program Associate 1 to support the UI Appeals Department and processing of appeal requests. You will handle postponements, hearing delays, mail, and file creation, ensuring records stay current and accurate.

Ideal candidates have a high school diploma/GED with three years of administrative experience; associate degree preferred. State benefits, retirement, and paid leave are offered.

Qualifications

• High school diploma/GED and three (3) years of progressively complex office or administrative experience.

Responsibilities

• Assists with the processing of appeal requests.
• Processes and responds to postponement requests.
• Advises parties of hearing delays, postponements and continuances.
• Reviews, processes and handles incoming and outgoing mail.
• Assists with the creation of hearing files and ensures all files and appeal records are up to date with accurate information.
• Adds information/documentation to hearing files.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.
• Responds to telephone calls and customers inquires.
• Data entry/maintenance.

Skills

well organized

computer skills

multi-tasking

Education

Associate degree preferred

Job description

The Georgia Department of Labor in Atlanta seeks a UI Program Associate 1 to support the UI Appeals Department and processing of appeal requests. You will handle postponements, hearing delays, mail, and file creation, ensuring records stay current and accurate.

Ideal candidates have a high school diploma/GED with three years of administrative experience; associate degree preferred. State benefits, retirement, and paid leave are offered.