UI Program Associate 1

Labor, Department of; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

13 Holidays

Dental

Vision

Life

Disability

Job summary

The Georgia Department of Labor in Atlanta seeks a UI Program Associate 1 to support the UI Appeals Department and processing of appeal requests. You will handle postponements, hearing delays, mail, and file creation, ensuring records stay current and accurate.

Ideal candidates have a high school diploma/GED with three years of administrative experience; associate degree preferred. State benefits, retirement, and paid leave are offered.

Qualifications

• High school diploma/GED and three (3) years of progressively complex office or administrative experience.

Responsibilities

• Assists with the processing of appeal requests.
• Processes and responds to postponement requests.
• Advises parties of hearing delays, postponements and continuances.
• Reviews, processes and handles incoming and outgoing mail.
• Assists with the creation of hearing files and ensures all files and appeal records are up to date with accurate information.
• Adds information/documentation to hearing files.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.
• Responds to telephone calls and customers inquires.
• Data entry/maintenance.

Skills

well organized

computer skills

multi-tasking

Education

Associate degree preferred

Job description

Job Title: UI Program Associate 1

Agency: Department of Labor

Shift: Day (United States of America)

Compensation Details: $38,200.00/YR.

Job Code: GSS082 Pay Grade: E

Location: 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.

Job Description

UI Program Associate 1 (Admin Support 3) – The Georgia Department of Labor is currently seeking applications to fill the UI Program Associate 1 positions in the UI Appeals Department.

Job Summary

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Assists with the processing of appeal requests.
• Processes and responds to postponement requests.
• Advises parties of hearing delays, postponements and continuances.
• Reviews, processes and handles incoming and outgoing mail.
• Assists with the creation of hearing files and ensures all files and appeal records are up to date with accurate information.
• Adds information/documentation to hearing files.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.
• Responds to telephone calls and customers inquires.
• Data entry/maintenance.

SKILLS/ABILITIES

• Must be well organized
• Possess excellent computer and communication skills
• Ability to multi-task

PREFERRED QUALIFICATIONS

Associate degree in business, business communications, paralegal studies or liberal arts from an accredited college or university.

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
• Flexible Spending Accounts (healthcare and dependent care)
• Dental
• Vision
• Life
• Disability
• Long Term Care
• Legal
• Paid Time Off
• 13 Holidays
• Annual Leave
• Sick Leave
• Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Equal Employment Opportunity Employer

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Minimum Qualifications

High school diploma/GED and three (3) years of progressively complex office or administrative experience.