TSA Program Assistant: Flexible Scheduling & Admin Impact

Travel Security Careers; Pembroke (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration, Department of Homeland Security, seeks Program Assistants in Pembroke, MA to help keep offices organized and running smoothly. Responsibilities include coordinating activities, maintaining records, and assisting with payroll, HR, and scheduling as needed.

The role emphasizes attention to detail and effective communication with managers, timekeepers, and staff. This fulltime position offers a structured federal work environment with diverse program

Qualifications

• Specialized experience at the level stated in the official announcement.
• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Job description

The Transportation Security Administration, Department of Homeland Security, seeks Program Assistants in Pembroke, MA to help keep offices organized and running smoothly. Responsibilities include coordinating activities, maintaining records, and assisting with payroll, HR, and scheduling as needed.

The role emphasizes attention to detail and effective communication with managers, timekeepers, and staff. This fulltime position offers a structured federal work environment with diverse program