TSA Program Assistant: Administrative & Compliance Roles

Travel Security Careers; Otis (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration is seeking Program Assistants to help keep offices organized, accurate, and running smoothly in Otis, OR. You will support managers with coordination, data tracking, scheduling, and correspondence while handling records and payroll-related tasks.

This role requires attention to detail, the ability to manage multiple assignments, and clear communication across teams. Responsibilities vary by program area and may include finance, HR, scheduling, or payroll

Qualifications

• Specialized experience may be required; varies by vacancy and pay band.
• Experience in busy office settings with reporting, records, and scheduling tasks.
• Experience tracking deadlines, records, and performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, or HR functions.
• Experience using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and detail

Written and verbal communication

Data entry and tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion with sensitive information

Tools

Microsoft Office

Job description

Transportation Security Administration is seeking Program Assistants to help keep offices organized, accurate, and running smoothly in Otis, OR. You will support managers with coordination, data tracking, scheduling, and correspondence while handling records and payroll-related tasks.

This role requires attention to detail, the ability to manage multiple assignments, and clear communication across teams. Responsibilities vary by program area and may include finance, HR, scheduling, or payroll