TSA Program & Administrative Support Specialist

Transportation Security Careers; Northwood (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

Transportation Security Administration in Northwood, IA is seeking Program Assistants to support office operations, coordinate scheduling, maintain records, and prepare reports.

This role fits someone who handles detailed information, manages multiple tasks, and communicates effectively with teams, managers, and external contacts. Exact duties vary by program area and may include payroll, HR, or scheduling tasks per vacancy.

Qualifications

• Organization and attention to detail.
• Written and verbal communication.
• Data entry, tracking, and basic analysis.
• Microsoft Office or comparable workplace software.
• Records and document management.
• Calendar, meeting, and deadline coordination.
• Customer service and professional communication.
• Ability to manage several assignments without losing accuracy.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Written communication

Verbal communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion

Tools

MS Office

Job description

Transportation Security Administration in Northwood, IA is seeking Program Assistants to support office operations, coordinate scheduling, maintain records, and prepare reports.

This role fits someone who handles detailed information, manages multiple tasks, and communicates effectively with teams, managers, and external contacts. Exact duties vary by program area and may include payroll, HR, or scheduling tasks per vacancy.