Trusted-Advisor Concierge Account Manager (Sales)

Dun & Bradstreet in; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Sick time

Education assistance

Volunteer days

401k with company matching

Health, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a Concierge Account Manager to drive revenue growth by renewing, cross-selling, and up-selling services with existing clients while expanding relationships remotely and with a strong emphasis on customer success.

You will act as a trusted advisor, manage client credit profiles, and identify additional Dun & Bradstreet services to support customers' business objectives. A bachelor's degree is required and 4–6 years of experience is expected.

Qualifications

• 4–6 years of relevant experience.
• Bachelor's Degree required.
• Master's Degree preferred.
• Experience with business credit management is a plus.
• Strong communication and negotiation skills are essential.

Responsibilities

• Serve as trusted advisor, building strong client relationships.
• Retain and grow annual spend through expanded product relationships.
• Manage a customer's Dun & Bradstreet credit file to support business goals.
• Conduct needs-based assessments and provide non-technical recommendations.
• Plan actions to improve risk-related scores and ratings.
• Coach Concierge customers on credit policy basics and reports.
• Assist in interpreting credit reports to evaluate vendors and customers.
• Perform additional duties as assigned.

Skills

Credit management

Sales experience

Negotiation

Communication skills

Phone presence

Salesforce

Independent worker

Team player

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

Job description

Dun & Bradstreet is seeking a Concierge Account Manager to drive revenue growth by renewing, cross-selling, and up-selling services with existing clients while expanding relationships remotely and with a strong emphasis on customer success.

You will act as a trusted advisor, manage client credit profiles, and identify additional Dun & Bradstreet services to support customers' business objectives. A bachelor's degree is required and 4–6 years of experience is expected.