Senior Strategic Account Leader

Dun & Bradstreet; Florham Park (NJ); On-site; USD 120,000 - 190,000; Full time

Job summary

Dun & Bradstreet is seeking a Senior Customer Relationship Manager to drive complex revenue growth and shape long-term client strategy across high‑value accounts. You will navigate senior stakeholders, lead strategic planning, and influence product roadmaps while mentoring teammates.

The role requires executive relationship mastery, strong negotiation, and a growth mindset. You will collaborate with Sales, Product, and Operations to deliver cohesive client solutions and sustained value.

Qualifications

• Bachelor's Degree is required.
• Minimum of 8 years experience in Corporate / B2B sales / new business development / client relationship management.

Responsibilities

• Owns top-tier or highly complex accounts with full autonomy across multi‑center strategies.
• Develop and execute long-range account strategies aligning with client goals to drive multi-dimensional revenue growth.
• Lead executive-level conversations and negotiations influencing senior agency and client leadership.
• Identify growth opportunities including cross-solution expansion and strategic pilot initiatives.
• Represent client perspectives to influence product positioning and roadmap adoption.
• Mentor junior team members and elevate account management standards.
• Support new business development and lead complex strategic pitches.
• Carry out regular account management to protect existing accounts and retain at-risk clients.

Skills

Executive relationships

Strategic thinking

Commercial insight

Consultative selling

Negotiation

Analytical thinking

Leadership & mentoring

Cross-functional collaboration

MS Office

Ownership mindset

Growth mindset

English language

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Dun & Bradstreet is seeking a Senior Customer Relationship Manager to drive complex revenue growth and shape long-term client strategy across high‑value accounts. You will navigate senior stakeholders, lead strategic planning, and influence product roadmaps while mentoring teammates.

The role requires executive relationship mastery, strong negotiation, and a growth mindset. You will collaborate with Sales, Product, and Operations to deliver cohesive client solutions and sustained value.