Trusted-Advisor Cloud & AI Customer Architect
Elastic
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Descrizione del lavoro
Elastic is seeking a Customer Architect to translate business goals into technical outcomes, focusing on Observability, Cybersecurity, and Enterprise Search. You will onboard customers, secure adoption, and drive expansion while acting as a trusted technical advisor.
Collaborate with Account Executives and Solutions Architects to define Technical Success Plans, ensure successful onboarding and ongoing consumption, and help grow ARR by delivering measurable value to customers.
Competenze
- Experience with Observability, Cybersecurity, and Enterprise Search.
- Strong technical background with cloud-based software solutions.
- Willingness to adopt Elastic solutions and drive customer value.
Mansioni
- Collaborate with account team to provide ongoing technical coverage.
- Define the technical success plan for each customer.
- Drive adoption and expansion of Elastic solutions while ensuring ARR growth.
Conoscenze
Descrizione del lavoro
Elastic is seeking a Customer Architect to translate business goals into technical outcomes, focusing on Observability, Cybersecurity, and Enterprise Search. You will onboard customers, secure adoption, and drive expansion while acting as a trusted technical advisor.
Collaborate with Account Executives and Solutions Architects to define Technical Success Plans, ensure successful onboarding and ongoing consumption, and help grow ARR by delivering measurable value to customers.
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