Truck Service Advisor I — Launch Your AutoCare Career

TravelCenters of America; Valley Grove (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid vacation and holidays

Tuition reimbursement

Meal discounts

Tech discounts

Growth opportunities

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service, write work orders, and handle OTC transactions. You will interact with customers, source parts, prepare quotes, and coordinate deliveries while ensuring safety and cleanliness across service counters and showrooms.

The role requires strong communication, experience in cashiering or customer service, and the ability to work flexible hours, including nights and weekends.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Previous cashier and customer service experience.
• Experience in repair or parts shop preferred.
• Professional appearance and customer-focused.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• A valid driver’s license.

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions.
• Secure Purchase Orders, prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand payment types.
• Ensure cleanliness of service counters, showroom, and restrooms.
• Maintain the safety of both our customers and team members.

Skills

Suggestive selling

Customer service

Cashier

Verbal communication

Written communication

Basic computer skills

Driver license

Education

High School Diploma or GED

Tools

POS systems

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service, write work orders, and handle OTC transactions. You will interact with customers, source parts, prepare quotes, and coordinate deliveries while ensuring safety and cleanliness across service counters and showrooms.

The role requires strong communication, experience in cashiering or customer service, and the ability to work flexible hours, including nights and weekends.