Truck Service Advisor I: Launch Your Tech-Customer Career

Travelcenters-of-Americ; Milan (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life保险

401(k) with a company match

Paid vacation and holidays

Discounts on technology, travel, fuel

Company-paid training

Job summary

TravelCenters of America is seeking a Truck Service Advisor to deliver first-rate service and write work orders. You will handle OTC transactions, quote preparation, and purchase orders to ensure customer satisfaction.

Responsibilities include sourcing parts from vendors, coordinating delivery, maintaining clean service areas, and upholding safety standards for customers and team members. Flexibility to work nights, weekends, and some holidays is required.

Qualifications

• High School Diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver’s license

Responsibilities

• Write, detail, and process Work Orders and OTC transactions.
• Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; Understand various payment types
• Maintain the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both our customers and team members.

Skills

Customer service

Cash handling

Communication

Teamwork

Sales skills

Basic computer skills

Education

High School Diploma or GED

Tools

POS system

Job description

TravelCenters of America is seeking a Truck Service Advisor to deliver first-rate service and write work orders. You will handle OTC transactions, quote preparation, and purchase orders to ensure customer satisfaction.

Responsibilities include sourcing parts from vendors, coordinating delivery, maintaining clean service areas, and upholding safety standards for customers and team members. Flexibility to work nights, weekends, and some holidays is required.