Truck Service Advisor I: Customer-Focused Tech & Parts

Travelcenters-of-Americ; Albuquerque (NM); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision and life 보험

401(k) with company match

Paid vacation and holidays

Discounts on technology, travel, fuel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service, write work orders, and process OTC transactions. You will source parts, coordinate deliveries, and communicate quotes while maintaining clean, safe service areas. Flexibility to work varied hours and a valid driver's license required.

Ideal candidates have prior cashier/customer service experience, strong communication skills, and basic computer skills; repair or parts shop experience is a plus.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication skills.
• Previous cashier and customer service experience; repair/parts shop experience preferred.
• A valid driver’s license.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions.
• Secure Purchase Orders; prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Maintain cleanliness of service counters, showroom, and customer restrooms.
• Ensure the safety of customers and team members.

Skills

Customer service

Cashier experience

Suggestive selling

Computer skills

Team player

Education

High School Diploma or GED

Tools

POS system

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service, write work orders, and process OTC transactions. You will source parts, coordinate deliveries, and communicate quotes while maintaining clean, safe service areas. Flexibility to work varied hours and a valid driver's license required.

Ideal candidates have prior cashier/customer service experience, strong communication skills, and basic computer skills; repair or parts shop experience is a plus.