Truck Service Advisor I — Growth & Training

TravelCenters of America; Commerce (GA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide exceptional service to customers and manage work orders and transactions. You will leverage product knowledge to inform customers and process OTC sales efficiently.

The role emphasizes teamwork, strong communication, and the ability to handle flexible hours including nights, weekends, and holidays in various conditions across TA locations.

Qualifications

• High School Diploma or GED required.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.

Responsibilities

• Write, detail, and process work orders and OTC transactions.
• Provide first-rate service with knowledge of products and services offered.
• Source parts from outside vendors and coordinate delivery.
• Prepare end-of-shift drop and shift report; understand various payment types.
• Maintain cleanliness of service counters, showroom, and restrooms.
• Ensure safety of customers and team members.

Skills

Suggestive selling

Customer service

Communication skills

Team collaboration

Attention to detail

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide exceptional service to customers and manage work orders and transactions. You will leverage product knowledge to inform customers and process OTC sales efficiently.

The role emphasizes teamwork, strong communication, and the ability to handle flexible hours including nights, weekends, and holidays in various conditions across TA locations.