Truck Service Advisor I - Growth & Training

TravelCenters of America; Kingman (AZ); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life ins.

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Training and growth opportunities

Job summary

TravelCenters of America—Truck Service Advisor role—offers frontline service to customers, writing work orders, handling OTC transactions, and driving revenue through suggestive selling. You’ll coordinate parts, prepare quotes, and ensure safety and cleanliness across service counters and showroom.

The position emphasizes professional presentation, strong communication, and flexible hours including nights and weekends, with opportunities for growth within TA Truck Service nationwide.

Qualifications

• High School Diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• A valid driver’s license.

Responsibilities

• Write, detail, and process work orders and OTC transactions.
• Provide exceptional customer service and suggestive selling.
• Coordinate sourcing of parts from outside vendors and communicate quotes.
• Prepare end of shift drop and shift reports; understand payment types.
• Ensure cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of customers and team members.

Skills

Customer service

Cashier experience

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

TravelCenters of America—Truck Service Advisor role—offers frontline service to customers, writing work orders, handling OTC transactions, and driving revenue through suggestive selling. You’ll coordinate parts, prepare quotes, and ensure safety and cleanliness across service counters and showroom.

The position emphasizes professional presentation, strong communication, and flexible hours including nights and weekends, with opportunities for growth within TA Truck Service nationwide.