Truck Service Advisor — Growth & Training

Csod; Springer (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision/Life insurance

401(k) with company match

Paid vacation and holidays

Discounts on travel and fuel

Training and growth opportunities

Job summary

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide top-tier service, write work orders, and process OTC transactions. You will leverage product knowledge to upsell and coordinate parts sourcing with vendors, while ensuring accuracy and customer satisfaction.

The role emphasizes strong communication, professional presentation, and the ability to work flexible hours, including nights, weekends, and holidays, across TA Truck Service locations.

Qualifications

• High School Diploma or GED required.
• Previous cashier and customer service experience preferred.
• Professional appearance and strong communication.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions
• Prepare quotes and communicate with customers
• Coordinate parts sourcing and delivery
• Maintain clean service counters and showroom
• Ensure safety for customers and team members
• Handle payments and various payment types

Skills

Customer service

Cash handling

Product knowledge

Suggestive selling

Computer skills

Team player

Education

High School Diploma or GED

Tools

POS system

Parts lookup

Job description

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide top-tier service, write work orders, and process OTC transactions. You will leverage product knowledge to upsell and coordinate parts sourcing with vendors, while ensuring accuracy and customer satisfaction.

The role emphasizes strong communication, professional presentation, and the ability to work flexible hours, including nights, weekends, and holidays, across TA Truck Service locations.