Truck Service Advisor I - Growth, Training & Benefits

Csod; New Paris (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision and life ins.

401(k) with company match

Paid vacation and holidays

Discounts on technology, travel, fuel

Company paid training

Job summary

TravelCenters of America is hiring a Truck Service Advisor to provide first-rate service with extensive product knowledge. You will write and process work orders, perform OTC transactions, and coordinate quotes and purchase orders to ensure customers return to the road better than they came.

The role requires strong customer service, basic computer skills, and the ability to work flexible hours including nights, weekends, and some holidays.

Qualifications

• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers.
• A valid driver’s license

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members

Job description

TravelCenters of America is hiring a Truck Service Advisor to provide first-rate service with extensive product knowledge. You will write and process work orders, perform OTC transactions, and coordinate quotes and purchase orders to ensure customers return to the road better than they came.

The role requires strong customer service, basic computer skills, and the ability to work flexible hours including nights, weekends, and some holidays.