Truck Service Advisor I — Elevate Customer Service & Growth

TravelCenters of America; Oak Grove (MO); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Job summary

TravelCenters of America seeks a Truck Service Advisor to deliver excellent service with deep knowledge of our products and services. You will write and process work orders, handle OTC transactions, and support customers across our nationwide network.

Responsibilities include sourcing parts, coordinating delivery, and communicating quotes while maintaining clean counters and a welcoming environment. A High School Diploma and strong communication are required; flexibility incl.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Previous cashier and customer service experience.
• Experience in repair or parts shop preferred.

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions.
• Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; Understand various payment types.
• Maintain the cleanliness of service counters, showroom, and customer restrooms.
• Ensure the safety of both our customers and team members.

Skills

Customer service

Cash handling

Sales skills

Communication

Teamwork

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

TravelCenters of America seeks a Truck Service Advisor to deliver excellent service with deep knowledge of our products and services. You will write and process work orders, handle OTC transactions, and support customers across our nationwide network.

Responsibilities include sourcing parts, coordinating delivery, and communicating quotes while maintaining clean counters and a welcoming environment. A High School Diploma and strong communication are required; flexibility incl.