Truck Service Advisor - Elevate Customer Service & Parts

Travelcenters-of-Americ; Grand Bay (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Discounts on technology and travel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to join our team. You will be responsible for providing excellent customer service, writing work orders, and processing transactions. Your suggestive selling skills will help generate revenue while ensuring a clean and safe work environment.

This role requires a high school diploma, with previous customer service experience preferred. Enjoy competitive wages and a variety of employee benefits while contributing to our mission of

Qualifications

• Previous cashier and customer service experience.
• Strong suggestive selling skills and ability to influence in a professional manner.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Provide first-rate service to customers through knowledge of products and services.
• Write, detail, and process work orders and OTC transactions.
• Source parts from outside vendors and coordinate delivery.
• Maintain cleanliness of service counters and customer areas.

Skills

Customer service experience

Suggestive selling skills

Basic computer skills

Verbal communication

Professional appearance

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to join our team. You will be responsible for providing excellent customer service, writing work orders, and processing transactions. Your suggestive selling skills will help generate revenue while ensuring a clean and safe work environment.

This role requires a high school diploma, with previous customer service experience preferred. Enjoy competitive wages and a variety of employee benefits while contributing to our mission of