Truck Service Advisor I: Customer & Parts Support

TravelCenters of America; Oak Grove (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on travel and fuel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service with extensive knowledge of products and services offered. You will write work orders, handle OTC transactions, and process quotes while ensuring customer satisfaction and maintainable profitability across nearly 3,000 technicians and 280 locations.

You will also source parts, coordinate deliveries, and help ensure a clean, safe service environment.

Qualifications

• Must have High School Diploma or GED.
• Previous cashier and customer service experience is preferred.
• Strong suggestive selling skills to generate revenue.
• Good verbal and written communication skills; professional demeanor.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare quotes for customers.
• Secure Purchase Orders and communicate quotes to customers.
• Source parts from outside vendors and coordinate delivery.
• Maintain cleanliness of service counters, showroom, and restrooms; ensure safety of customers and team members.

Skills

Suggestive selling

Verbal & written communication

Basic computer skills

Cashier & customer service experience

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service with extensive knowledge of products and services offered. You will write work orders, handle OTC transactions, and process quotes while ensuring customer satisfaction and maintainable profitability across nearly 3,000 technicians and 280 locations.

You will also source parts, coordinate deliveries, and help ensure a clean, safe service environment.