Truck Service Advisor I: Customer-Facing Parts Pro

TravelCenters of America; Springer (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision and life

401(k) with company match

Paid vacation and holidays

Employee discounts

Training opportunities

Job summary

TravelCenters of America is seeking a Truck Service Advisor to deliver first-rate service to customers, write work orders, and handle OTC transactions while ensuring quality service and safety. You will coordinate with vendors, prepare quotes, and manage payments with a professional, customer-focused approach.

The role emphasizes knowledge of products and services, strong suggestive selling, and the ability to balance shift responsibilities with a positive attitude, contributing to TA’s growth

Qualifications

• High School Diploma or GED required.
• Previous cashier and customer service experience; repair or parts shop preferred.
• Good verbal and written communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare quotes and secure Purchase Orders.
• Sourc e parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand payment types.
• Ensure cleanliness of service counters, showroom, and restrooms; maintain safety for customers and team.

Skills

Communication

Customer service

Cashier experience

Suggestive selling

Basic computer skills

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to deliver first-rate service to customers, write work orders, and handle OTC transactions while ensuring quality service and safety. You will coordinate with vendors, prepare quotes, and manage payments with a professional, customer-focused approach.

The role emphasizes knowledge of products and services, strong suggestive selling, and the ability to balance shift responsibilities with a positive attitude, contributing to TA’s growth