Truck Service Advisor I: Parts & Service Pro

TravelCenters of America; Town of Forest (WI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service to customers at our TA Truck Service locations. You will write work orders, process OTC transactions, and secure purchase orders with professional product knowledge.

You will source parts, prepare quotes, coordinate deliveries, and maintain clean counters while prioritizing safety. Flexibility to work nights, weekends, and holidays is required to meet customer needs.

Qualifications

• Must have strong communication skills and a customer-service mindset.
• Experience with cash handling and OTC transactions is a plus.
• Ability to work flexible hours including nights, weekends and some holidays.
• Valid driver’s license required.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare ETA Work Orders and quotes.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Maintain cleanliness of service counters, showroom, and customer restrooms.
• Maintain safety of customers and team members.

Skills

Verbal & written communication

Suggestive selling

Customer service experience

Cashier experience

Driver's license

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service to customers at our TA Truck Service locations. You will write work orders, process OTC transactions, and secure purchase orders with professional product knowledge.

You will source parts, prepare quotes, coordinate deliveries, and maintain clean counters while prioritizing safety. Flexibility to work nights, weekends, and holidays is required to meet customer needs.