Truck Service Advisor I: Parts, Service & Growth

TravelCenters of America; London (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life—ins

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

Training and growth opportunities

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service through extensive product knowledge. You will write work orders, handle OTC transactions, and generate quotes while maintaining safety and showroom standards.

The role emphasizes strong customer service, suggestive selling, and professional conduct, with opportunities for growth across TA Truck Service locations.

Qualifications

• High School Diploma or GED required.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; repair/parts shop experience is a plus.
• Professional presentation to customers, management and coworkers.
• Strong suggestive selling skills and integrity.
• Basic computer skills are expected.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions.
• Prepare and communicate quotes to customers.
• Source parts from vendors and coordinate delivery.
• Maintain cleanliness of service counters and restrooms.
• Ensure safety of customers and team members.

Skills

Customer service

Suggestive selling

Verbal and written communication

Professional appearance

Basic computer skills

Team collaboration

Education

High School Diploma or GED

Tools

POS systems

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service through extensive product knowledge. You will write work orders, handle OTC transactions, and generate quotes while maintaining safety and showroom standards.

The role emphasizes strong customer service, suggestive selling, and professional conduct, with opportunities for growth across TA Truck Service locations.