Truck Service Advisor — Grow with a Leading Fleet Network

Rush-Enterprises; Harahan (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K and stock purchase

Incentives for performance

Training and advancement opportunities

Job summary

Rush Truck Centers in the United States seeks a Service Advisor for its dealership service department to sell and schedule service work on commercial trucks and equipment.

You will gather customer details, perform walk-around inspections, connect to J-Pro, diagnose, print reports, advise on maintenance, and prepare repair orders. We offer competitive pay, 401(k), stock purchase, incentives, and advancement opportunities.

Qualifications

• High school diploma or GED.
• One year service experience or equivalent.
• Manufacturer training.

Responsibilities

• Gather customer complaint details and expectations.
• Perform vehicle walk around inspection; verify vehicle information.
• Connect to J-Pro and perform on the spot vehicle diagnostics; print report.
• Advise customers on vehicle care and maintenance per manufacturer specs.
• Write up vehicle problems clearly on service input card; obtain customer signature.
• Establish promised time based on shop workflow; communicate with foreman.
• Establish customer payment method; obtain credit approval if needed.
• Create repair order in the system and secure service input card signatures.
• Monitor progress; notify customers of changes in estimate or time; obtain authorization for additional repairs.

Skills

HS Diploma/GED

One year service experience

Manufacturer training

CDL license

Clean driving record

Job description

Rush Truck Centers in the United States seeks a Service Advisor for its dealership service department to sell and schedule service work on commercial trucks and equipment.

You will gather customer details, perform walk-around inspections, connect to J-Pro, diagnose, print reports, advise on maintenance, and prepare repair orders. We offer competitive pay, 401(k), stock purchase, incentives, and advancement opportunities.