Commercial Truck Service Advisor

Rush Enterprises, Inc; Farr West (UT); Vor Ort; USD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

401K

Stock purchase

Performance incentives

Training opportunities

Advancement opportunities

Zusammenfassung

Rush Truck Centers is hiring a Service Advisor to sell and schedule service work for commercial trucks and equipment. You will perform walk-around inspections, diagnose with J-Pro, print reports, and reference service history to advise customers on maintenance per manufacturer specs.

You will create repair orders, confirm customer information and signatures, and inform customers about timeframes and costs while coordinating with foremen and credit approvals as needed.

Qualifikationen

• High school diploma or GED required.
• One year service experience or equivalent education.
• Appropriate manufacturer training.
• Valid driver's license and insurability.

Aufgaben

• Gather customer complaint details and expectations.
• Perform vehicle walk-around inspection and verify information.
• Connect to J-Pro and diagnose on the spot; print report and reference service history.
• Advise customers on vehicle care and maintenance per manufacturer specs.
• Create and document repair orders with customer signatures.
• Communicate promised times and any changes with customers and foreman.
• Obtain payment method and credit approval if needed.
• Monitor repairs and secure approvals for additional work.

Ausbildung

High school diploma or GED

Tools

J-Pro

Jobbeschreibung

Rush Truck Centers is hiring a Service Advisor to sell and schedule service work for commercial trucks and equipment. You will perform walk-around inspections, diagnose with J-Pro, print reports, and reference service history to advise customers on maintenance per manufacturer specs.

You will create repair orders, confirm customer information and signatures, and inform customers about timeframes and costs while coordinating with foremen and credit approvals as needed.