Truck Service Advisor: Growth & Diagnostics Focus

Rush Enterprises, Inc; Bryan (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K and stock purchase plan

Performance incentives

Training and advancement opportunities

Job summary

Rush Truck Centers is seeking a Service Advisor to sell and schedule required service work for our commercial truck and equipment customers. You will gather details, perform inspections, run J-Pro diagnostics, and create repair orders while communicating costs and timelines to customers.

The role requires one year of service experience, basic manufacturer training, and a valid CDL license. We offer strong compensation, benefits, and advancement opportunities within a national network.

Qualifications

• High school diploma or GED.
• One year service experience or equivalent.
• Appropriate manufacturer training.
• Valid CDL license.
• Driving record that will allow insurability by the company’s carrier.

Responsibilities

• Gather customer complaint details and expectations.
• Perform vehicle walk around inspection, verify vehicle information.
• Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service.
• Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications.
• Write up customer’s vehicle problems accurately and clearly on a service input card, verify customer information.

Skills

Customer service

Communication

Time management

Education

High school diploma or GED

Tools

J-Pro

Job description

Rush Truck Centers is seeking a Service Advisor to sell and schedule required service work for our commercial truck and equipment customers. You will gather details, perform inspections, run J-Pro diagnostics, and create repair orders while communicating costs and timelines to customers.

The role requires one year of service experience, basic manufacturer training, and a valid CDL license. We offer strong compensation, benefits, and advancement opportunities within a national network.