Traveling Teller & Digital Concierge for Branch Support

M&T Bank; Vergennes (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank is seeking a Float Teller to support branch staff across multiple branches within a designated area. The role emphasizes exceptional customer service, digital engagement, and accurate transaction processing while balancing responsibilities in a fast-paced retail environment.

The Float Teller will travel between branches as needed, assist with cash handling, AML/KYC related activities, and facilitate smooth branch operations to maintain strong customer experiences.

Qualifications

• High school diploma or equivalent (GED) required; minimum of 6 months customer service experience, including data entry and/or cash handling.

Responsibilities

• Adhere to customer service standards and deliver solutions aligned with customer needs.
• Educate customers through digital demonstrations and identify opportunities for self-service.
• Engage in lobby management, greet customers, and address immediate needs.

Education

High school diploma or equivalent (GED)

Job description

M&T Bank is seeking a Float Teller to support branch staff across multiple branches within a designated area. The role emphasizes exceptional customer service, digital engagement, and accurate transaction processing while balancing responsibilities in a fast-paced retail environment.

The Float Teller will travel between branches as needed, assist with cash handling, AML/KYC related activities, and facilitate smooth branch operations to maintain strong customer experiences.