Mobile Branch Teller: Digital Engagement & Service

M&T Bank Corporation; Morristown (VT); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation is seeking a Float Teller to support branch staff across a designated area, delivering excellent customer service, digital engagement, and efficient transaction processing. You will travel between branches, balance cash, log complaints, and help with AML/KYC related activities while maintaining internal controls and a customer-centric approach.

This role emphasizes empathy, adaptability, and teamwork as you promote the M&T brand and assist customers with everyday banking

Qualifications

• High school diploma or GED and at least 6 months of customer service experience.
• Ability to travel between branches as needed.
• Proven verbal communication and interpersonal skills.
• Proficient with basic internet and software.
• Well-organized with good time management and prioritization.

Responsibilities

• Adhere to customer service standards and deliver solutions.
• Balance and process transactions accurately following policy.
• Engage in lobby management and greet customers.
• Log and address customer complaints in the system.
• Complete AML/KYC related activities and regulatory checks.

Skills

Customer service

Cash handling

Verbal communication

Interpersonal skills

Time management

Prioritization

Data entry

Internet proficiency

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a Float Teller to support branch staff across a designated area, delivering excellent customer service, digital engagement, and efficient transaction processing. You will travel between branches, balance cash, log complaints, and help with AML/KYC related activities while maintaining internal controls and a customer-centric approach.

This role emphasizes empathy, adaptability, and teamwork as you promote the M&T brand and assist customers with everyday banking