Traveling Float Teller: Digital Service & Branch Support

M&T Bank Corporation; City of Rochester (NY); Presencial; USD 25.000 - 36.000; Tempo integral

Resumo da vaga

M&T Bank Corporation in Rochester, NY is seeking a Float Teller to support branch staff by traveling to multiple locations, conducting digital demonstrations, and handling daily transactions with accuracy. The role emphasizes friendly, customer-focused service in a dynamic banking environment.

You will balance cash, process transactions, and participate in AML/KYC-related activities while promoting self-service options and ensuring compliance with bank policies.

Qualificações

• High school diploma or GED required.
• Minimum 6 months customer service experience.
• Ability to travel between branches as needed.
• Proven verbal communication and interpersonal skills.

Responsabilidades

• Provide exceptional service to branch customers and resolve routine issues.
• Balance and process transactions accurately in line with policy.
• Engage customers with digital demonstrations and promote self-service options.
• Attend to lobby management and greet customers proactively.
• Log customer complaints and escalate when needed; maintain AML/KYC compliance.

Formação

High school diploma or GED

Ferramentas

Cash handling

Data entry

Verbal communication

Descrição da vaga

M&T Bank Corporation in Rochester, NY is seeking a Float Teller to support branch staff by traveling to multiple locations, conducting digital demonstrations, and handling daily transactions with accuracy. The role emphasizes friendly, customer-focused service in a dynamic banking environment.

You will balance cash, process transactions, and participate in AML/KYC-related activities while promoting self-service options and ensuring compliance with bank policies.