Traveling Solutions & Vending Inventory Specialist

MSC Industrial Direct Co.,Inc.; Phoenix (AZ); Híbrido; USD 30 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

401K and stock purchasing

Tuition reimbursement

Paid time away

Resumo da oferta

MSC Industrial Direct Co.,Inc. is seeking a Solutions Service Specialist to manage inventory at designated customer sites, perform put-away, scanning, replenishment of VMI and vending solutions, and maintain solution equipment.

The role collaborates with sales and business development to drive retention and incremental revenue through effective solution support. The position requires a High School Diploma, strong customer service and communication skills, proficiency in Microsoft 365, and the

Qualificações

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.

Responsabilidades

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Communicate professionally and promptly with key customer personnel.
• Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations).
• Maintain 6S standards in all solution areas.
• Adhere to all safety and compliance protocols.
• Stay current on MSC's inventory management solutions through ongoing training.
• Maintain high customer satisfaction ratings.
• Accurately track time using MSC-approved time management tools.
• Safely operate and maintain company-assigned vehicle per Fleet Policy.
• Follow all MSC policies and procedures.
• Contributes to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

Conhecimentos

Customer service

Communication

Time management

Independence

Critical thinking

Problem-solving

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft 365

Mobile business apps

Descrição da oferta de emprego

MSC Industrial Direct Co.,Inc. is seeking a Solutions Service Specialist to manage inventory at designated customer sites, perform put-away, scanning, replenishment of VMI and vending solutions, and maintain solution equipment.

The role collaborates with sales and business development to drive retention and incremental revenue through effective solution support. The position requires a High School Diploma, strong customer service and communication skills, proficiency in Microsoft 365, and the