Field Solutions & Inventory Specialist

MSC Industrial Direct Co.,Inc.; Gastonia, Northern (NC, KY); Hybride; USD 30 000 - 33 000; Plein temps

Résumé du poste

MSC Industrial Supply Co. in Gastonia, NC is seeking a Solutions Service Specialist to manage inventory at customer sites, handle put-away, replenishment of VMI and vending solutions, and maintain 6S practices.

You will collaborate with sales and business development to drive retention and revenue through strong solution support. The role requires a High School diploma, excellent customer service, and proficiency with Microsoft 365.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.

Responsabilités

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain relationships with customer contacts to ensure solution retention.
• Promote MSC’s CARE program and maintain 6S standards.
• Follow safety and compliance protocols.

Connaissances

Customer service

Verbal communication

Written communication

Problem solving

Time management

Organizational skills

Independent work

Formation

High School Diploma or equivalent

Outils

Microsoft 365

General computer literacy

Description du poste

MSC Industrial Supply Co. in Gastonia, NC is seeking a Solutions Service Specialist to manage inventory at customer sites, handle put-away, replenishment of VMI and vending solutions, and maintain 6S practices.

You will collaborate with sales and business development to drive retention and revenue through strong solution support. The role requires a High School diploma, excellent customer service, and proficiency with Microsoft 365.