Cannabis Dispensary Shift Lead — Customer & Ops Pro

Vireo; Albuquerque (NM); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain is seeking a Shift Lead at our Albuquerque location. You will support the Store Director and Assistant Manager to ensure policy adherence while delivering exceptional customer experiences.

Role emphasizes cash handling, inventory management, and daily store operations in a fast-paced environment. Prior retail or cannabis knowledge is beneficial; 21+ is required. Competitive pay with full-time hours and benefits are offered.

Qualifications

• High school diploma or equivalent
• Must be at least 21 years old
• Previous experience in a retail or customer service role preferred
• Knowledge of cannabis a plus
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in cash handling and basic math
• Reliable and punctual

Responsibilities

• Provide customers with a friendly and welcoming experience and assist as needed
• Assist with cash handling procedures and daily reconciliation
• Maintain a clean, organized store environment
• Collaborate with team on improvements from customer feedback
• Handle returns and exchanges to ensure a smooth process
• Support inventory organization and restocking
• Assist in implementing promotions and managing stock levels

Skills

Customer service

Cash handling

Communication

Retail experience

Reliability

Education

High school diploma

Job description

Vireo Health of Rocky Mountain is seeking a Shift Lead at our Albuquerque location. You will support the Store Director and Assistant Manager to ensure policy adherence while delivering exceptional customer experiences.

Role emphasizes cash handling, inventory management, and daily store operations in a fast-paced environment. Prior retail or cannabis knowledge is beneficial; 21+ is required. Competitive pay with full-time hours and benefits are offered.