Traveling Retail Tech Field Service Technician

toshibaglobalcommercesolutions; Jackson (MS); Vor Ort; USD 30.000 - 39.000; Vollzeit

Zusammenfassung

Toshiba Global Commerce Solutions is seeking an Associate Field Service Technician to maintain retail store technologies and related systems. You will perform installations, support, and repair on Toshiba and non-TOSHIBA retail products in stores and SMB markets, with travel as required.

The role emphasizes customer satisfaction, adherence to service levels, and precise documentation of activities using company tools.

Qualifikationen

• High School Diploma with 2+ years' experience in an Electronics field.
• Ability to travel 100% of the time domestically and/or internationally as required.
• Basic knowledge of personal computer technology, network infrastructure, POS devices and related retail hardware.
• Mechanical aptitude with electrical fundamentals.

Aufgaben

• Operates in assigned territory performing basic repairs and service on products using established procedures.
• Travel within territory or nationally to install, relocate, or modify retail POS equipment.
• Communicates status and customer satisfaction with management and customers on a timely basis.
• Completes service events with quality and timeliness to meet commitments and minimize disruptions.

Kenntnisse

Electronics knowledge

Travel readiness

Mechanical aptitude

Diagnostics skills

Ausbildung

High School Diploma

Jobbeschreibung

Toshiba Global Commerce Solutions is seeking an Associate Field Service Technician to maintain retail store technologies and related systems. You will perform installations, support, and repair on Toshiba and non-TOSHIBA retail products in stores and SMB markets, with travel as required.

The role emphasizes customer satisfaction, adherence to service levels, and precise documentation of activities using company tools.