Traveling Laser Field Service Engineer

Cutera; Brisbane (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Cutera is seeking a Field Service Engineer to service a broad range of laser and optical delivery systems in the Brisbane, CA region. The role requires a strong electronics background, hands-on troubleshooting, and the ability to travel extensively to customer sites.

You will collaborate with sales, support, engineering, and marketing teams to ensure top-tier customer care. The position involves documenting service activities per FDA regulations, providing on-site training, and contributing to

Qualifications

• BS or AS in Electronics, Laser Technology or equivalent field or military experience.
• Minimum 4+ years of electronics troubleshooting experience.
• Laser experience preferred.
• Excellent customer service and clear communication required.

Responsibilities

• Provide professional technical service to Cutera customers.
• Ensure operational quality of laser/medical devices and train customers on operation and maintenance.
• Document all service activities to FDA-compliant standards.
• Coordinate with dispatch and other field service engineers to optimize calls.
• Develop resolutions for complex troubleshooting and convey outcomes clearly.

Skills

Electronics troubleshooting

Customer service

Strong communication

Field service experience

Education

BS/AS in Electronics or Laser Technology

Job description

Cutera is seeking a Field Service Engineer to service a broad range of laser and optical delivery systems in the Brisbane, CA region. The role requires a strong electronics background, hands-on troubleshooting, and the ability to travel extensively to customer sites.

You will collaborate with sales, support, engineering, and marketing teams to ensure top-tier customer care. The position involves documenting service activities per FDA regulations, providing on-site training, and contributing to