Laser Field Service Engineer - Multi-Clinic Tech (Travel)

LaserAway; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid Time Off

Job summary

LaserAway is seeking a skilled Laser Field Service Engineer to maintain, troubleshoot, and optimize our laser equipment across a multi-location territory. You will be the critical link between our clinical teams and operational excellence, ensuring equipment reliability and clinic readiness.

You will lead maintenance across 8+ clinics and 100+ devices, respond to service tickets, coordinate with vendors, and support new clinic equipment installations while communicating timelines and producing

Qualifications

• 4+ years of hands-on experience in laser, biomedical, electrical, HVAC, or similar technical field.
• Strong electrical safety knowledge and troubleshooting skills.
• Ability to lift 50 lbs and perform physically demanding tasks.
• Valid driver’s license with clean driving record.
• Willingness to travel up to 5 days.
• Proficient with email, spreadsheets, and ticketing systems.

Responsibilities

• Perform laser maintenance and repairs across 8+ clinic locations and 100+ medical devices.
• Respond promptly to service tickets and on-call issues, with flexibility for after-hours support
• Lead new clinic equipment setup and validation to meet launch deadlines
• Perform preventative maintenance, diagnostics, and parts inventory management
• Coordinate with third-party vendors and troubleshoot complex electrical/optical issues
• Communicate proactively with clinic teams on equipment status and repair timelines
• Create and submit weekly equipment reports

Skills

Laser maintenance

Electrical troubleshooting

Technical communication

Driver's license

Safety awareness

Time management

Ticketing systems

Equipment setup

Job description

LaserAway is seeking a skilled Laser Field Service Engineer to maintain, troubleshoot, and optimize our laser equipment across a multi-location territory. You will be the critical link between our clinical teams and operational excellence, ensuring equipment reliability and clinic readiness.

You will lead maintenance across 8+ clinics and 100+ devices, respond to service tickets, coordinate with vendors, and support new clinic equipment installations while communicating timelines and producing