Traveling IT Field Support Technician (On-Site & Remote)

Livestock Nutrition Center LLC; Fort Worth (TX); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Livestock Nutrition Center LLC is seeking an IT Field Support Technician to provide exceptional technical support to staff across multiple locations. The role includes remote assistance and on-site visits as needed to resolve issues and implement new technology.

The ideal candidate will have 3+ years in IT operations/support, strong communication skills, andRelevant certifications such as CompTIA A+ or Network+. Travel is required to support our distributed operations and equipment.

Qualifications

• Degree in CS/IT or related field.
• 3+ years IT operations/support experience.
• Certifications such as CompTIA A+ or Network+ are a plus.

Responsibilities

• Provide remote IT support for computer systems, software and hardware.
• Travel to various locations to resolve issues or implement new tech.
• Document, route and update staff and management on issue status.
• Build rapport and troubleshoot with technical and non-technical staff.
• Analyze business processes to identify improvements.
• Create and maintain knowledge base articles.

Skills

Customer service

Communication

Problem solving

Independent with team

Education

Bachelor's degree in Computer Science or IT

Tools

CompTIA A+ cert (adv)

Network+ cert (adv)

Job description

Livestock Nutrition Center LLC is seeking an IT Field Support Technician to provide exceptional technical support to staff across multiple locations. The role includes remote assistance and on-site visits as needed to resolve issues and implement new technology.

The ideal candidate will have 3+ years in IT operations/support, strong communication skills, andRelevant certifications such as CompTIA A+ or Network+. Travel is required to support our distributed operations and equipment.