Network Support Technician

Globenet Consulting Corp; Bellevue (WA); Remote; USD 70,000 - 90,000; Part time

Benefits offered by this job

Competitive salary

Travel opportunities

Training & development

Remote position

Job summary

The AES Group Inc. seeks an experienced Network Support Technician to provide onsite technical assistance at data centers across multiple locations.

This is a remote, travel-intensive role requiring visits to at least three data centers every two weeks. You will be the onsite hands-and-feet resource for remote network engineering teams, supporting network troubleshooting, equipment access, deployments, and infrastructure upgrades.

Qualifications

• Minimum of 5 years onsite IT or network support.
• Hands-on experience with enterprise networks.
• Strong knowledge of switches, routers, VLANs, and wireless networks.
• Experience with Ethernet, Wi‑Fi, and console connectivity.
• Ability to work independently in travel-heavy environments.
• Excellent communication and problem-solving skills.
• Willingness to travel to at least three data centers every two weeks.

Responsibilities

• Provide onsite technical support for remote network teams.
• Troubleshoot connectivity, PCs, IoT devices, printers, and related hardware.
• Verify VLAN configurations and assist with wireless troubleshooting.
• Check switch/router connections, cabling, ports, and device status.
• Provide console access to network equipment using appropriate cables and tools.
• Support deployments, infrastructure upgrades, and post-deployment hypercare.
• Diagnose and resolve issues while minimizing downtime.
• Communicate findings and progress to remote teams clearly.
• Maintain documentation of onsite activities and completed work.
• Travel frequently to assigned data centers.

Skills

Onsite IT experience

Enterprise networks

Networking fundamentals

VLANs & Wireless

Travel willing

Independent worker

Education

CompTIA Network+

CCNA

CCST

Tools

Laptop networking tools

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

Role: Network Support Technician Location: Remote with Heavy Travel

Benefits

• Fully paid travel and business expenses
• Opportunity to support enterprise data center environments
• Exposure to network deployments, upgrades, and onsite technical operations
• Independent, hands-on role with collaboration across remote engineering teams

Position Overview

The AES Group Inc. is seeking an experienced Network Support Technician to provide onsite technical assistance at data centers across multiple locations. This is a remote, travel-intensive position requiring visits to at least three data centers every two weeks.

The selected professional will serve as the onsite hands-and-feet resource for remote network engineering teams, supporting network troubleshooting, equipment access, deployments, and infrastructure upgrades.

Key Responsibilities

• Provide onsite technical support for remote network engineering teams.
• Troubleshoot network connectivity, PCs, IoT devices, printers, and related hardware.
• Verify VLAN configurations and assist with wireless connectivity troubleshooting.
• Check switch and router connections, cabling, ports, and device status.
• Provide console access to network equipment using appropriate cables and tools.
• Support network deployments, infrastructure upgrades, and post-deployment hypercare activities.
• Diagnose and resolve technical issues while minimizing operational downtime.
• Communicate findings, progress, and resolutions clearly to remote technical teams.
• Maintain accurate documentation of onsite activities and completed work.
• Travel frequently to assigned data centers based on project requirements.

Required Qualifications

• Minimum of 5 years of experience in onsite IT or network support.
• Hands-on experience supporting enterprise network environments.
• Strong understanding of switches, routers, VLANs, wireless networks, and connectivity troubleshooting.
• Experience using laptops with Ethernet, Wi-Fi, and console connectivity.
• Ability to work independently in fast-paced and travel-intensive environments.
• Strong communication, coordination, and problem-solving skills.
• Willingness to travel to at least three data centers every two weeks.

Preferred Certifications

• CompTIA Network+
• Cisco Certified Support Technician (CCST)
• Cisco Certified Network Associate (CCNA)

This is a remote position.