IT Support Technician

Austincc; San Diego (CA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Austin Community College is looking for a motivated IT Support Technician in San Diego, California. Ideal for early-career individuals, this role involves assisting with hardware and software issues, troubleshooting devices, and documenting support. Candidates should have 0–2 years of experience, strong troubleshooting skills, and knowledge of Windows and common IT systems. The position requires local travel for onsite support, offering 2–3 days in the office weekly.

Qualifications

• Recent graduate or up to 2 years of IT support experience.
• Strong troubleshooting skills required.
• Knowledge of common IT systems and software.

Responsibilities

• Support users with hardware, software, and device issues.
• Assist with laptop, printer, POS, and network troubleshooting.
• Help install and configure equipment.

Skills

Troubleshooting

Communication skills

Knowledge of Windows

Device support

Education

0–2 years of IT support experience

Job description

We are seeking a motivated IT Support Technician to assist with IT support for clients in the restaurant, retail, and hospitality industries. This role is ideal for a early-career candidate looking to build hands‑on experience in technical support, networking, end‑user support, and onsite IT operations.

What you’ll do:

• Support users with hardware, software, and device issues
• Assist with laptop, printer, POS, and network troubleshooting
• Help install and configure equipment
• Document support issues and resolutions
• Travel to local client sites as needed for onsite support

Qualifications:

• Recent graduate or 0–2 years of IT support experience
• Strong troubleshooting and communication skills
• Knowledge of Windows, printers, Wi‑Fi, and common IT systems
• Eagerness to learn and grow in a fast‑paced environment
• Reliable transportation for local onsite visits

Details:

• 2–3 days in office plus local field visits as needed