Traveling Field Tech: POS & Pharmacy Systems

CVS Health; Trenton (NJ); On-site; USD 26,000 - 53,000; Full time

Job summary

CVS Health is seeking a Field Service Technician to provide on-site technical support across CVS Pharmacy locations. You will diagnose hardware and software issues, maintain POS and pharmacy systems, and ensure minimal disruption to store operations.

This role requires traveling between stores with strong customer service and cross-functional collaboration. The position offers full-time hours, a base pay range with bonus eligibility and comprehensive benefits, and requires lifting up to 75 lbs,

Qualifications

• 1+ years hands-on experience troubleshooting hardware, repairs and maintenance.
• Valid driver's license with no major violations.
• Willingness to travel frequently between CVS Pharmacy locations within Rockaway, NJ.
• Availability to work flexible hours, including days, nights, weekends and holidays.
• Ability to lift 75 lbs and occasionally work on ladders.

Responsibilities

• Travel between CVS Pharmacy locations to provide on-site technical support and maintenance.
• Support store systems, including POS, pharmacy systems, photo kiosks and inventory management.
• Perform preventative maintenance, software updates, hardware upgrades and replacements.
• Install and configure POS terminals, peripherals and network connectivity.
• Diagnose and resolve complex on-site issues and determine root causes.
• Maintain documentation of service calls, installations and repairs.
• Collaborate with help desk, network engineers and software developers to resolve issues.
• Provide excellent customer service to store colleagues while troubleshooting equipment.
• Manage inventory of IT parts and supplies; track stock and place orders as needed.
• Participate in on-call rotation for urgent service needs.

Skills

Troubleshooting hardware

Driver's license

Travel readiness

Flexible hours

Lifting 75 lbs

Education

High School Diploma or GED

Job description

CVS Health is seeking a Field Service Technician to provide on-site technical support across CVS Pharmacy locations. You will diagnose hardware and software issues, maintain POS and pharmacy systems, and ensure minimal disruption to store operations.

This role requires traveling between stores with strong customer service and cross-functional collaboration. The position offers full-time hours, a base pay range with bonus eligibility and comprehensive benefits, and requires lifting up to 75 lbs,