Traveler Spa Experience Concierge

XWELL; Pennsylvania; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive Hourly Wage

Employee Discounts

Flexible scheduling

Medical, Dental, and Vision Insurance

401K with Corporate Match

Generous PTO Plan

Job summary

XWELL is looking for an Experience Coordinator to ensure a seamless customer experience at our spa. The role involves greeting guests, managing appointments, and providing exceptional service to enhance guest well-being.

As an Experience Coordinator, you will engage with travelers, promote spa services, and maintain a welcoming environment. Join us to bring your passion for hospitality to life!

Qualifications

• Willingness to work flexible hours, including nights, weekends, and holidays.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm in demanding environments.

Responsibilities

• Greet guests warmly and create a positive first impression.
• Schedule and manage spa visits efficiently.
• Ensure cleanliness of the spa reception area.
• Promote spa services and products to guests.
• Collaborate with staff to maintain a positive work environment.
• Address and resolve guest concerns promptly.

Skills

Interpersonal skills

Organizational abilities

Multitasking

Communication

Customer focus

Education

Additional Education or Certification in Hospitality

Tools

Booking software

Computer systems

Job description

XWELL is looking for an Experience Coordinator to ensure a seamless customer experience at our spa. The role involves greeting guests, managing appointments, and providing exceptional service to enhance guest well-being.

As an Experience Coordinator, you will engage with travelers, promote spa services, and maintain a welcoming environment. Join us to bring your passion for hospitality to life!