Spa & Wellness Concierge: Create Memorable Guest Experiences

Pyramid Global Hospitality; West Palm Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee rates on hotel stays

Local discounts

Job summary

A leading hospitality company in West Palm Beach is seeking a Spa & Wellness Concierge to enhance guest experiences through personalized service. This role involves managing spa appointments, promoting treatments, and maintaining a welcoming environment. Ideal candidates will have strong guest service skills and a commitment to hospitality. Join a workplace that values inclusivity, offers comprehensive benefits, and supports employee development.

Responsibilities

• Warmly welcome guests and recommend personalized services.
• Manage bookings and ensure an efficient appointment system.
• Promote spa treatments and enhance guest satisfaction.
• Maintain cleanliness in reception and fitness areas.
• Assist with various spa attendant duties.
• Process payments and maintain accurate guest records.
• Respond promptly to guest inquiries and concerns.
• Collaborate with staff for exceptional service delivery.
• Support spa events and marketing activities.
• Work varied shifts including evenings and weekends.

Job description

A leading hospitality company in West Palm Beach is seeking a Spa & Wellness Concierge to enhance guest experiences through personalized service. This role involves managing spa appointments, promoting treatments, and maintaining a welcoming environment. Ideal candidates will have strong guest service skills and a commitment to hospitality. Join a workplace that values inclusivity, offers comprehensive benefits, and supports employee development.