Spa Experience Coordinator - Flexible Scheduling

XWELL; Paradise (NV); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee Discounts on Products and Services

Flexible scheduling

Medical, Dental, Vision, and Pet Insurance

401K with Corporate Match

Generous PTO Plan

Job summary

XWELL in Paradise, Nevada is seeking an Experience Coordinator to enhance the customer experience for travelers. You'll coordinate spa services, manage appointments, and ensure a welcoming atmosphere for guests. Ideal candidates will have strong communication skills and experience in hospitality or spa services.

The role requires flexibility in scheduling, as it includes nights and weekends. Benefits include competitive wages, employee discounts, and medical insurance.

Qualifications

• Willingness to work flexible hours, including nights, weekends, and holidays.
• Proficient in using computer systems and booking software.
• Previous experience as a customer service, hospitality, or spa coordinator is preferred.

Responsibilities

• Coordinate spa services and manage appointments for guests.
• Greet and engage with guests to tailor spa services to their needs.
• Promote spa services and provide information on promotions.
• Address and resolve guest concerns promptly and professionally.

Skills

Excellent interpersonal and communication skills

Strong organizational and multitasking abilities

Ability to remain calm and composed in demanding environments

Education

Additional Education or Certification in Hospitality

Tools

Booking software proficiency

Job description

XWELL in Paradise, Nevada is seeking an Experience Coordinator to enhance the customer experience for travelers. You'll coordinate spa services, manage appointments, and ensure a welcoming atmosphere for guests. Ideal candidates will have strong communication skills and experience in hospitality or spa services.

The role requires flexibility in scheduling, as it includes nights and weekends. Benefits include competitive wages, employee discounts, and medical insurance.