Client Experience Concierge

Travelwithsan; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

Travelwithsan is seeking a Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and ensuring a smooth experience from initial request to completion.

The role focuses on customer service, organization, research, and helping clients navigate different options tailored to their needs. If you enjoy coordinating details and communicating clearly, this position offers a hands-on operational path.

Qualifications

• Experience in hospitality or service coordination is a plus.
• Strong organizational and research abilities.
• Excellent communication with clients throughout the process.

Responsibilities

• Gather information about client preferences and requests
• Research accommodations, activities, transportation, and other available services
• Assist with coordinating reservations and related arrangements
• Communicate important information and updates to clients
• Review confirmations and details for accuracy

Skills

Customer service

Organization

Research

Client communication

Job description

Travelwithsan is seeking a Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and ensuring a smooth experience from initial request to completion.

The role focuses on customer service, organization, research, and helping clients navigate different options tailored to their needs. If you enjoy coordinating details and communicating clearly, this position offers a hands-on operational path.