Travel Security Service Technician

Convergint; Centennial (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement or company car

Job summary

Convergint is hiring a Security Service Technician to service and support customers, respond to service calls, and handle small projects. The role involves frequent travel and after-hours calls, with emphasis on exceptional customer service and technical proficiency.

You will troubleshoot fire alarm and electronic security systems, install projects, and complete precise service reports. A valid driver's license and ability to travel locally are required, with a strong team culture and

Qualifications

• Requires strong customer service mindset and ability to work under pressure.
• Advanced technical skills related to fire alarm and electronic security systems.
• Proven troubleshooting and diagnostic abilities across hardware and software.

Responsibilities

• Respond to service calls, maintenance, emergencies, and after-hours calls promptly.
• Diagnose, troubleshoot, repair, and replace defective components; install projects as needed.
• Prepare detailed service reports for accurate invoicing and cost tracking.

Skills

Security system expertise

Advanced programming skills

Mechanical aptitude

Electrical aptitude

Customer service excellence

Education

High School / GED or equivalent

Tools

MS Office (Outlook, Word, Excel)

Hand and power tools

Job description

Convergint is hiring a Security Service Technician to service and support customers, respond to service calls, and handle small projects. The role involves frequent travel and after-hours calls, with emphasis on exceptional customer service and technical proficiency.

You will troubleshoot fire alarm and electronic security systems, install projects, and complete precise service reports. A valid driver's license and ability to travel locally are required, with a strong team culture and