Security Field Technician II – Service & Maintenance

Convergint Technologies, LLC

La Vista (NE)

On-site

USD 52,000 - 76,000

Full time

8 days ago
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Benefits offered by this job

PTO 13 days
Medical, Dental, Vision
Life insurance
401K matching
Tuition reimbursement
Company vehicle

Job summary

Convergint is seeking a full-time Security Service Technician to service and support existing customers, respond to service calls, and work on small projects. You will diagnose problems, repair and install systems, and contribute to customer satisfaction while adhering to safety policies.

The role emphasizes strong communication, troubleshooting skills, and the ability to travel locally for site visits. A driver’s license is required, with opportunity to grow within a dynamic, values-driven

Qualifications

  • Customer-focused, service-driven, and able to handle pressure.
  • Experience with fire alarm or electronic security systems preferred.
  • Strong troubleshooting with ability to diagnose and fix issues.
  • Self-starter and able to work with minimal supervision.
  • Valid driver’s license and willingness to travel locally.

Responsibilities

  • Respond to service calls and routine maintenance in a timely manner.
  • Diagnose, troubleshoot, repair, and replace defective parts in installed systems.
  • Install projects and provide custom system integrations as needed.
  • Prepare accurate service reports for invoicing and cost tracking.
  • Collaborate with team members to improve operations and safety compliance.

Skills

Customer service
Troubleshooting
Security systems
Electrical aptitude
Driver's license
Travel readiness

Education

High School Diploma or GED

Tools

Access control systems
CCTV systems
Genetec
Milestone
DMP

Job description

Convergint is seeking a full-time Security Service Technician to service and support existing customers, respond to service calls, and work on small projects. You will diagnose problems, repair and install systems, and contribute to customer satisfaction while adhering to safety policies.

The role emphasizes strong communication, troubleshooting skills, and the ability to travel locally for site visits. A driver’s license is required, with opportunity to grow within a dynamic, values-driven

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