Travel-Ready Patient Access Specialist Full-Time

TriHealth; Montgomery (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plans

Tuition reimbursement

Job summary

TriHealth in Montgomery seeks an Access Associate in the Infectious Diseases department to coordinate scheduling and patient registration with accuracy and empathy. You will guide patients through care steps, respond to questions, and help with insurance and financial discussions to ensure smooth visits.

The role emphasizes teamwork, attention to detail, and compassionate service in a fast-paced specialty care setting, with full-time hours and a stable on-site schedule.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service experience preferred.
• Ability to operate multiple computer applications and basic typing.
• Strong verbal and written communication skills and healthcare terminology knowledge.

Responsibilities

• Schedule and register patients, coordinate appointments with TH departments.
• Explain required forms, insurance steps and financial triage to patients.
• Provide excellent customer service and resolve patient inquiries.
• Support billing-related activities and ensure timely data entry.

Skills

Customer service

Typing 35 wpm

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

MS Office

EMR software

Job description

TriHealth in Montgomery seeks an Access Associate in the Infectious Diseases department to coordinate scheduling and patient registration with accuracy and empathy. You will guide patients through care steps, respond to questions, and help with insurance and financial discussions to ensure smooth visits.

The role emphasizes teamwork, attention to detail, and compassionate service in a fast-paced specialty care setting, with full-time hours and a stable on-site schedule.